Terms of Service
Last updated: 7 September 2026
These terms govern your use of the Creative Co website and, where applicable, the services we provide. Creative Co is an Auckland-based creative studio. By using this website or engaging our services, you agree to these terms.
1. Using this website
You may use this website for lawful purposes only. You must not misuse it, attempt to gain unauthorised access, or interfere with its normal operation. The content on this site — text, images, graphics, layout and code — is owned by Creative Co or its licensors and may not be copied or reused without permission.
2. Quotes and pricing
Prices shown on this website are indicative and in New Zealand dollars, and unless stated otherwise are exclusive of GST. A formal fixed quote is provided per project and is valid for 30 days from issue unless we specify otherwise. A project is confirmed once you accept the quote in writing.
3. Bookings, deposits and cancellations
Some services require a deposit or a booked date to secure your project. Deposit, payment and cancellation terms are set out in your project quote or agreement. Where a shoot date is booked, cancellations at short notice may incur a fee to cover reserved time.
4. Payment
Invoices are payable by the date shown on the invoice. We may pause work or withhold final deliverables until outstanding amounts are paid.
5. Deliverables and intellectual property
Ownership of what we create is set out per project:
- Photography and video: on full payment you receive a commercial licence to use the delivered images and footage, as described in your quote. Creative Co retains copyright in the underlying work and may use selected work in its portfolio unless agreed otherwise.
- Websites and web apps: on full payment, ownership of the custom code and content we build for you transfers to you, along with access to the code, documentation and accounts. Third-party components remain under their own licences.
6. Your responsibilities
You agree to provide timely access, information, approvals and any materials we need to deliver your project. Delays in these may affect timelines and cost.
7. Consumer rights and liability
Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 where they apply. To the extent permitted by law, Creative Co is not liable for indirect or consequential loss, and our total liability for any claim is limited to the fees paid for the relevant work.
8. Third-party links
This website may link to third-party sites. We are not responsible for their content or practices.
9. Governing law
These terms are governed by the laws of New Zealand, and the New Zealand courts have jurisdiction over any dispute.
10. Changes to these terms
We may update these terms from time to time. The current version will always be available on this page.
11. Contact
Creative Co — Auckland, New Zealand
Email: hello@creativeco.co.nz
These terms are provided as a general starting point and are not legal advice. We recommend reviewing them against your specific business details and, where needed, with a professional.